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Why young people no longer want to work in hotels

The Swiss catering industry is finding it hard to attract staff – apprentices included. Young people are turning their backs on the long and irregular hours that come with working in hotels. The Covid pandemic has not helped.

A glance at the statistics confirms the trend: in 2020, 429 young people started training as specialists in restaurant service – a drop of 40% on 2011 when the number was 731.

The hotel sector is also affected by a lack of applicants. In 2011, 379 young people started an apprenticeship in the industry, but by 2020 this number had fallen to 252, according to statistics quoted by SRF.


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