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Free delivery less common in Swiss online shops

Unconditional free delivery is increasingly becoming the exception among Switzerland’s largest online shops. At the same time, more and more retailers are delivering orders the very next day. This is according to the latest analysis by the e-commerce consultancy Carpathia. Of the 49 highest-turnover B2C online shops surveyed, 12.2% still offer free delivery regardless of the order value, according to a press release issued at the weekend. Last year, the figure stood at 15%. In 2023, 20% of shops still offered free delivery. For just under two-thirds of the shops, free delivery is currently only available for orders above a certain value, whilst 22.5% always charge delivery charges. Retailers have, however, become significantly faster at delivering goods. Twenty-four of the 49 shops surveyed now offer next-day delivery. This means the number has more than doubled since 2023, when there were only 11 providers. For 15 shops – or 31% – next-day delivery is now standard at no extra cost. Full story here Are you the author?
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